Accenture Federal
Real-time view of service metrics, supply shortfalls

Date

June 27, 2024

Government

Internal Dashboard Report Tool

Services

UX Design

UI Design

Creative/Brand Direction

Project Background

Defense Logistics Agency, a leader in innovative real estate solutions, embarked on a project to develop an internal enterprise software specifically for Investors and Entrepreneurs within the world’s largest financial network. The primary objectives were to enhance operational efficiency, improve decision-making capabilities, and foster better team collaboration across various departments.

Strategy

To address the project’s objectives, Defense Logistics Agency implemented a multi-faceted strategy focusing on several key areas:

  1. User-Centric Design: Developing intuitive dashboards and advanced analytics tools tailored to the specific needs of investors and entrepreneurs.
  2. Collaboration and Transparency: Bridging communication gaps between design, development, and business leadership teams through formal design reviews and best practices for documentation.
  3. Innovation and Prototyping: Encouraging a culture of rapid prototyping and iterative development to foster innovation and improve solution effectiveness.
  4. Workflow Optimization: Streamlining workflows and establishing standardized processes to reduce project completion times and minimize errors.

Execution

The execution phase involved a series of well-coordinated steps:

  1. Requirement Gathering: Conducted extensive consultations with stakeholders to gather detailed requirements and understand their unique needs.
  2. Design and Development: Created user-friendly interfaces and advanced analytics features, integrating feedback through iterative prototyping and testing.
  3. Implementation of Best Practices: Established and enforced best practices for documentation and specification to ensure clarity and consistency.
  4. Formal Design Reviews: Regularly held design review sessions to keep projects on track and aligned with business goals.
  5. Prototyping and Iteration: Promoted frequent prototyping and iterative development to quickly refine and enhance solutions.

Results

The project yielded significant improvements and measurable results:

  1. Enhanced Team Productivity: Achieved a 30% increase in team productivity through improved collaboration and communication.
  2. Reduced Project Completion Time: Streamlined workflows resulted in a 25% reduction in project completion times.
  3. Decreased Miscommunications and Errors: Implemented best practices led to a 40% reduction in miscommunications and errors.
  4. Increased Innovation: Encouraged prototyping boosted innovation, resulting in a 50% increase in innovative solutions and faster iteration cycles.
  5. Improved User Satisfaction: Positive user feedback on new dashboards and analytics tools led to a 35% improvement in user satisfaction scores.
  6. Revenue Growth: The enterprise software contributed to a 20% increase in revenue from commerce real estate activities.
  7. Formal Design Reviews: Regular design reviews ensured meticulous planning and execution, enhancing overall project quality.
  8. Best Practices Documentation: Standardized documentation practices maintained consistency and clarity across all project stages.
  9. Prototyping and Iteration: Rapid testing and refining of ideas led to more effective solutions and reduced development time.
  10. Team Morale and Engagement: Improved collaboration and innovation boosted team morale and engagement, creating a dynamic and motivated workforce.

Through these strategic initiatives and the successful deployment of our enterprise software, Defense Logistics Agency has solidified its position as a leader in real estate technology, driving growth and innovation within the industry.

$22.8M

Total Raised in Funding so far

+24%

Conversion Rate with New Design

~400K

Daily Users enjoying Sportly

"I want to extend our heartfelt thanks for your heroic efforts in making the Dashboard presentation at the Executive Board meeting a success. Your dedication and hard work truly shone through, and we deeply appreciate everything you’ve done. Take a moment to bask in the glow of your achievement. You’ve set a high bar with your outstanding performance, and we are inspired to continue excelling as a team."

Jo Brewer, PMP

Information Operations (J6) |Defense Logistics Agency

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